Terms & Conditions – Lamsa

Welcome to Lamsa.

These Terms & Conditions govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to be bound by these terms.

If you do not agree with these terms, please refrain from using our website.

Eligibility

By placing an order through our website, you confirm that:

You are at least 18 years old or have permission from a legal guardian
The information you provide is accurate and complete
You are authorized to use the selected payment method

Lamsa reserves the right to refuse service or cancel orders where fraudulent, abusive, or unauthorized activity is suspected.

Orders & Contract Formation

An order confirmation email does not constitute final acceptance of an order.

A binding agreement is considered formed only once the order has been processed and dispatched.

Lamsa reserves the right to refuse, limit, or cancel orders at our sole discretion, including but not limited to cases involving:

Pricing errors
Product availability issues
Suspected fraud
Abnormal ordering behavior
Payment verification issues

If payment has already been captured for a canceled order, the amount will be refunded to the original payment method.

Pricing & Payments

All prices displayed on the website are shown in SEK (Swedish Krona) and include applicable taxes where required by law.

Payments are securely processed through trusted third-party payment providers.

Available payment methods may include:

Credit/Debit Cards
Klarna
PayPal
Additional payment options displayed at checkout

Lamsa does not store full payment card information.

We reserve the right to update pricing, promotions, and product availability at any time without prior notice.

Product Information

We strive to ensure that all product descriptions, images, and information displayed on the website are accurate.

However, slight variations may occur regarding:

Product colors
Packaging
Materials
Design details
Product appearance

due to screen settings, supplier updates, manufacturing differences, or production batches.

Such minor variations do not constitute product defects.

Shipping & Delivery

We currently ship within Sweden.

Estimated processing and delivery times are provided for informational purposes only and are not guaranteed delivery dates.

Lamsa works with international suppliers and logistics partners, meaning some products may be shipped from warehouses located outside Sweden.

Delays may occur due to factors outside our reasonable control, including:

Carrier disruptions
Customs processing
High shipping demand
Weather conditions
Public holidays
Transportation issues

For more information, please refer to our Shipping Policy.

Returns, Refunds & Claims

Customers have the right to withdraw from eligible purchases within 14 days under Swedish and EU distance selling legislation.

Certain products may be excluded from return eligibility due to hygiene and safety regulations.

If a product arrives damaged, defective, or incorrect, customers must contact us within a reasonable timeframe and provide supporting documentation where requested.

For complete details regarding returns, refunds, and claims, please refer to our Returns & Refund Policy.

Unclaimed Packages

If a package is unclaimed, refused, or returned due to incorrect customer information, Lamsa reserves the right to deduct return shipping, handling, storage, and administrative fees from any applicable refund.

Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Graphics
Text
Product descriptions
Branding
Website design

is the property of Lamsa or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, Lamsa shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of our website
Delayed deliveries
Product misuse
Service interruptions
Technical issues
Third-party actions

Nothing in these Terms excludes or limits any statutory consumer rights under applicable Swedish or EU consumer protection legislation.

GDPR & Privacy

Lamsa processes personal data in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR).

Personal information may be shared with trusted third-party service providers, including:

Payment processors
Logistics companies
Fulfillment partners
Technical service providers

solely for the purpose of operating and fulfilling our services.

For additional information, please review our Privacy Policy.

Force Majeure

Lamsa shall not be held responsible for delays, failures, or inability to fulfill obligations caused by circumstances beyond our reasonable control, including but not limited to: